This Privacy Policy explains how BetMica, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. Please read it carefully. By creating an account or continuing to use our site, you acknowledge the practices described here.

These data protection protocols apply fully to players residing in the United Kingdom. We are committed to handling your information responsibly and in line with applicable data protection standards.

What We Collect and Why

When you register an account, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under the licensing conditions set by our regulatory authority, Anjouan Gaming (Comoros). Without this data, we are unable to operate your account safely or process financial transactions on your behalf.

During transaction processing, we may also collect details relating to the payment method you use — for example, partial card numbers or e-wallet identifiers. This is handled strictly for the purpose of completing your requested transaction and maintaining an accurate financial record of your account activity.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and cookie data. Cookies help us maintain the security of your session, remember your preferences, and ensure the site functions correctly across visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform operate.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your information in order to carry out their duties are permitted to view it. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we may share your information with external parties. These include payment gateways that process your transactions, identity verification services used to confirm your details during the Know Your Customer process, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, data is shared only to the extent necessary and under appropriate confidentiality obligations.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing conditions and applicable financial regulations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where permitted by law. To exercise any of these rights, please contact us through our customer support channels. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

If we make material changes to this Privacy Policy, we will notify you by posting an updated version on this page. We encourage you to review this page periodically. Continued use of our web platform following any update constitutes your acceptance of the revised terms.